The welcome bonus, read from the withdraw button

A first deposit bonus is usually the first thing offered when you open an account. The banner leads with a match percentage and a headline figure; we read it the other way round — what happens to your first deposit once the sign-up bonus is attached, and what changes when you want your money back. The match rate, the cap and the wagering requirement follow whichever promotion is live, so we do not quote them here.

If you are in Indonesia, remember that gambling is prohibited there for players as well as organisers; elsewhere, your own country's law applies. This page is information, not an invitation.

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What happens to your first deposit

Once a welcome package is claimed, the balance usually splits into your own deposit and the bonus funds. At many casinos both are merged into one balance that stays locked until wagering is complete — which means even your own money can be held. That is the single biggest difference between playing with and without a match bonus, and banners rarely mention it.

Some operators use a different model: real money is played first and the bonus only activates once it is gone. Which model applies is written in the promotion terms; look for the sentence about the order in which balances are used.

Payment methods that may not qualify

Welcome terms sometimes exclude particular routes: certain e-wallets, crypto deposits, or anything below the promotion's minimum deposit. If your first deposit goes through an excluded route, the bonus simply does not attach, and the cashier does not always warn you.

Method availability and limits depend on the operator and your account — check the cashier. Before pressing deposit, open the promotion terms and compare them with the method you plan to use. Our payments hub covers the common routes.

How to claim without making withdrawals harder

  1. Finish identity verification before the first deposit, not after a win.
  2. Make sure the account name matches the owner of the wallet or bank account you will use.
  3. Read three lines of the terms: wagering, maximum bet and the maximum amount you can cash out.
  4. Tick the bonus box only if you are ready to meet all three; otherwise skip it.

For players depositing crypto

If your first deposit is in coins, check two things: whether crypto qualifies for the welcome offer at all, and that the value the promotion counts is the converted amount recorded by the cashier, not the figure your wallet showed when you sent it. Network fees and price movement can push a deposit below the promotion minimum. The conversion side is explained in our crypto guide.

Declining is also an option

Plenty of players who want quick payouts decline the welcome offer. Without it the balance is not locked by wagering and there is no extra stake cap. If you have already claimed and want to withdraw, look for a cancel-bonus option: cancelling normally removes the bonus funds and any winnings made with them, after which the remaining real money can be withdrawn. The general rules are on the bonus terms and wagering pages.

Frequently Asked Questions

Do I have to take the welcome bonus?
No. You can skip it in the cashier, and without it your balance is not locked by wagering.
Why did the bonus not appear after my deposit?
Common causes: an excluded payment method, an amount below the promotion minimum, or the bonus box left unticked. Contact support with the transaction proof.
Is my own deposit locked too?
With many promotions, yes — the combined balance stays locked until wagering is done. Check the rule on the order in which balances are used.

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